Privacy Policy

At Lethbridge Towing Experts, protecting your privacy and personal information is important. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website. By using this website, you consent to the practices described in this policy.


This website operates as a marketing platform and may connect users with qualified local towing and roadside assistance providers. Personal information collected through the website is used solely to facilitate service inquiries and improve user experience.


1. Information Collected

We may collect the following types of information when you interact with the website:

  • Personal information: Name, email address, phone number, and any details provided in service requests or contact forms.
  • Technical information: IP address, browser type, operating system, and pages visited on the website.
  • Service-related information: Details about vehicle type, towing or roadside assistance needs, and location to help connect users with local service providers.

This information is collected only when voluntarily submitted by users or automatically through website analytics tools.


2. How Information Is Used

The information collected is used for the following purposes:

  • To respond to service inquiries and connect users with local towing professionals.
  • To provide information about our website and related services.
  • To improve website functionality and user experience.
  • To send important updates or communications regarding service requests or website changes.
  • To analyze website traffic, trends, and usage patterns to enhance service delivery.

Personal information is not sold or shared with unrelated third parties.


3. Cookies and Tracking

The website may use cookies and similar tracking technologies to improve user experience. Cookies may be used to:

  • Remember user preferences and form entries.
  • Analyze website traffic and behavior for optimization purposes.
  • Monitor performance and security of the website.

Users can choose to disable cookies in their browser settings; however, this may limit certain website functionalities.


4. Third-Party Services

This website may provide links or connections to third-party service providers, including local towing professionals. These providers operate independently and have their own privacy practices. Lethbridge Towing Experts is not responsible for the privacy policies or practices of these third-party providers.


Analytics, advertising, and other website tools may also involve third-party services. Any information shared with these providers is limited to what is necessary to operate the website and analyze usage.


5. Data Protection

We implement reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, or misuse. Access to personal data is limited to authorized personnel and service providers who require it to facilitate user requests.


While we take steps to protect information, no method of transmission or storage is completely secure. Users acknowledge that submitting information through the website carries some level of risk.


6. User Rights

Users have the right to:

  • Access the personal information we hold about them.
  • Request corrections or updates to inaccurate or incomplete information.
  • Request deletion of personal information, subject to legal and operational requirements.
  • Withdraw consent for certain data uses where applicable.

To exercise these rights, please contact us using the information provided below.


7. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, you may contact:

Lethbridge Towing Experts
Email: info@lethbridgetowingexperts.com
Phone: 587 807 6957
Address: 220 3 Ave S, Suite 132, Lethbridge, AB T1J 0G9, Canada


By using this website, you acknowledge that you have read and understood this Privacy Policy. Lethbridge Towing Experts may update this policy from time to time, and users are encouraged to review it periodically to stay informed of any changes.

End of Privacy Policy